ANTI AGEING COMBO

1. SHIPPING AND DELIVERY
1.1. Shipping Partners:
We partner with Shiprocket(https://www.shiprocket.in), a leading shipping aggregator in India, to deliver your orders. Shiprocket works with multiple courier partners to ensure timely and reliable delivery. By using our Platform, you agree to be bound by Shiprocket’s Terms & Conditions, which can be found on their website.(https://www.shiprocket.in/privacy-policy) 1.2. Shipping Methods and Costs: We offer various shipping methods, including standard and expedited shipping. Shipping costs are calculated based on your delivery location, the weight of your order, and the chosen shipping method. Shipping costs will be clearly displayed at checkout before you place your order. 1.3. Processing Time: We strive to process and ship your orders as quickly as possible. Most orders are processed within [7-8] business days of placement. During peak seasons or promotional periods, processing times may be slightly longer. 1.4. Delivery Time: Estimated delivery times vary depending on your location and the chosen shipping method. You can track the progress of your order through the tracking link provided in your shipping confirmation email. We are not responsible for delays caused by circumstances beyond our control, such as weather events, natural disasters, or disruptions in the delivery network. 1.5. Shipping Restrictions: We currently ship to all major cities and towns within India. Some remote or restricted areas may not be serviceable. In such cases, we will inform you and cancel your order, providing a full refund. 1.6. Delivery Address: Please ensure that you provide accurate and complete delivery address details, including your full name, address, city, state, PIN code, and phone number. We are not responsible for non-delivery or incorrect delivery due to incomplete or inaccurate address information provided by you. 1.7. Failed Deliveries: If your order cannot be delivered due to your unavailability or an incorrect address, the courier partner will attempt redelivery as per their policy.( https://www.shiprocket.in/privacy-policy) After a certain number of failed attempts, your order may be returned to us. You may be responsible for additional shipping charges for redelivery. 1.8. Legal Compliance: We comply with all applicable laws and regulations governing the shipping and delivery of goods in India, including the Consumer Protection (E-Commerce) Rules, 2020. You are responsible for complying with any import restrictions, customs duties, or taxes that may apply to your order if you are ordering from outside India. 2. SKIN AND HAIR CARE POLICY 2.1. Product Suitability and Patch Testing: Individual Needs: Our products are formulated for various skin and hair types. However, individual responses may vary. It is your responsibility to select products suitable for your specific needs. Patch Test: We strongly recommend conducting a patch test before using any new product. Apply a small amount to a discreet area of your skin or hair and wait 24 hours to observe any reactions. If irritation occurs, discontinue use immediately. Consult a Professional: For specific skin or hair concerns, consult a dermatologist or trichologist before using our products. 2.2. Product Claims and Results: No Medical Claims: We do not make any medical claims regarding the diagnosis, treatment, cure, or prevention of any disease or condition. Our products are intended for cosmetic purposes only. Individual Results: While our products are formulated with high-quality ingredients, individual results may vary. We do not guarantee specific outcomes for any skin or hair concern. Realistic Expectations: Please have realistic expectations regarding the effects of our products. Consistency in use and adherence to a proper skincare or haircare routine are essential for optimal results. 2.3. Ingredients and Allergies: Natural Ingredients: Our products are made with natural ingredients and are free of sulfates, parabens, and harmful chemicals. However, even natural ingredients can cause allergies or sensitivities in some individuals. Ingredient List: We provide a complete list of ingredients for each product on our website and packaging. Please review this list carefully before using any product, especially if you have known allergies. Allergic Reactions: If you experience any allergic reactions or irritation after using our products, discontinue use immediately and consult a doctor if necessary. 2.4. Usage Instructions: Follow Instructions: Please follow the usage instructions provided on the product packaging and website. Incorrect usage may reduce product effectiveness or cause adverse reactions. Storage: Store our products in a cool, dry place away from direct sunlight to maintain their quality and efficacy. Expiration: All products have an expiration date. Do not use products beyond their expiration date. 2.5. Disclaimer: Not a Substitute: Our products are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider with any questions you may have regarding a medical condition. Liability: We are not liable for any adverse reactions or side effects that may occur as a result of using our products. By purchasing and using our products, you agree to assume all risks associated with their use. 2.6. Dispute Resolution: Mediation: In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute amicably through good faith negotiations. If the dispute cannot be resolved within [30] days of written notice of the dispute, the parties shall engage in mediation in accordance with the rules of the [Gujarat High Court Mediation Centre] in [Ahmedabad], India. Arbitration: If the dispute is not resolved through mediation within [90] days, or if either party refuses to participate in mediation, the dispute shall be finally settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The arbitration shall be conducted by a sole arbitrator appointed by mutual agreement of the parties, or failing such agreement, by the [Name of Appointing Authority]. The seat of arbitration shall be [Mehsana], Gujarat, India, and the language of arbitration shall be Gujarati, Hindi or English. Enforcement of Award: The arbitral award shall be final and binding on the parties and may be enforced in any court of competent jurisdiction. 2.7. Jurisdiction: Subject to the provisions of this Dispute Resolution section, the courts of [Mehsana], Gujarat, India shall have exclusive jurisdiction over all matters arising out of or in connection with these Terms. 2.8. Consumer Protection (E-Commerce) Rules, 2020: The parties acknowledge and agree that these Terms shall be subject to and construed in accordance with the Consumer Protection (E-Commerce) Rules, 2020, as amended from time to time. Explanation: Jurisdiction: This section clearly establishes that any legal disputes will be resolved within the Indian court system. Mediation: This promotes a faster, less adversarial way to try and resolve conflicts before resorting to the more formal process of arbitration. Arbitration: This provides a clear framework for dispute resolution and helps to avoid costly litigation. It references a specific Indian law governing arbitration. Consumer Protection Rules: Explicitly referencing the Consumer Protection (E-Commerce) Rules, 2020 demonstrates compliance with the Indian government’s latest regulations for e-commerce businesses. 3. CHANGES TO THESE T&C We reserve the right to modify these T&C at any time. Changes will be effective upon posting to the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the modified T&C. CONTACT US If you have any questions or concerns regarding these T&C, please contact us at [info@vampbeauty.in].